Hospital Joya Playa Del Carmen, was inaugurated on September 5th, 2023, being the newest third level hospital of our medical buildings, located in one of the main tourist destinations in the country, offers comprehensive medical services and operates under the strict guidelines of safety and service that it establishes for each of its
patients.
We are characterized by quality care and high standards of service, as well as constant innovation in medical technology and patient safety processes, with more than 30 specialties and subspecialties, which guarantee adequate care for all our patients.
The medical building of Hospital Joya Marina was inaugurated on November 23, 2000, being the first third level hospital in a tourist destination and the only one certified in the region. It is the first institution capable of offering integral medical services located in the city of Puerto Vallarta, extending its services in the region of Bahía de Banderas.
Services
Hospital Joya Playa del Carmen offers comprehensive medical services, supported by facilities designed to provide personalized care and ensure timely and appropriate follow-up to the needs of each patient.
Services
At Hospital Joya Marina Puerto Vallarta, offers comprehensive medical services and has adequate care areas to ensure proper monitoring of each patient according to their needs.
Hospitalization
Our hospitalization area was designed to promote the well-being and optimal recovery of our patients as well as the tranquility and comfort of their families, providing a safe space for the care provided by our medical staff and highly trained nursing team 24 hours a day.
Hospital Joya Playa del Carmen has 23 suites with:
- Automatic bed for the patient.
- Sofa bed for patients' relatives.
- Cable television.
- Closet with safety box.
- Air conditioning.
- Full bathroom adapted for the patient.
- Desk.
Emergencies
At Hospital Joya Playa del Carmen we are prepared to attend any contingency, we have 24/7 emergency service, 365 days a year. Our certified emergency physicians are ready to attend every patient.
Our emergency area is equipped with the latest in biomedical technology,
and also has:
- Shock room, available to attend patients in critical situations.
- Highly trained, bilingual nursing staff.
- Minor Procedures Room.
- Adult Emergency Room.
- Pediatric Emergencies.
- Obstetric emergencies.
- High Specialty.
We adhere to strict national and international protocol in the safety and care of our patients.
care of our patients.
NICU
In Hospital Joya we developed this unit with the firm commitment to provide comprehensive care
, we have services that ensure the timely diagnosis and safety of
neonatal patients, thanks to the support of our multidisciplinary team of
certified pediatric specialists and subspecialists in critical condition, supported by
cutting-edge technology to provide timely and personalized medical care, with the
human warmth that is required in those moments.
The NICU stands out for its quality of care and its commitment to continuous improvement in all processes that integrate its work, in order to provide comprehensive, high quality and family-centered care, our main focus are those premature or critically ill babies, with low birth weight, or who have difficulty breathing or experience other complications such as infectious problems, problems secondary to accidents, trauma, road traffic accidents, ingestion of toxic products, among others.
We reaffirm our commitment to our smallest patients and their families by providing specialized emergency care 24/7, 365 days a year, from the first moments of the newborns, until their recovery allows them to reintegrate into their family, we are here to care for them with dedication, experience and empathy.
Unit of
Operating rooms
At Hospital Joya Playa del Carmen, we innovate to guarantee safety and precision in each surgical intervention.
We are aware of the importance of having a highly specialized surgical environment, organized to avoid contamination and optimize the processes in each procedure. This allows us to provide
We have three spacious operating rooms, equipped with the latest technology and designed to meet medical needs, as well as a space assigned for pre-anesthesia and recovery area.
In Hospital Joya Playa del Carmen we have
instruments and equipment of high
specialty, designed to perform a
wide range of surgical procedures,
as:
- Laparoscopic surgery.
- Vascular surgery.
- Ear and microlaryngoscopic surgery.
- Otolaryngological surgery.
- Ophthalmologic surgery.
- General and minimally invasive surgery.
- Orthopedic, pediatric and urological surgery.
- High resolution microscopes.
- Image intensifier (C-arm).
Our equipment and sterilization center (CeyE) is the most equipped in the region since it has steam sterilization and plasma sterilization.
Pediatrics
Children's diseases or conditions require greater care than those presented by adults.
Because of this, in Hospital Joya Playa del Carmen we have the facilities for the care of pediatric patients, where we bring together a great team of doctors, with different pediatric subspecialties and certificates, for the comprehensive care of infants, children and youth, always ensuring the quality and warmth of our services. Thanks to this, we can provide a timely diagnosis, achieving a comprehensive management of our patients.
In Hospital Joya Playa del Carmen we are prepared to provide care to children from 30 days of birth until adolescence, so we have programs such as:
- Monitoring of the healthy child.
- Detection of height and growth problems. - Timely detection of metabolic problems.
- Timely detection of hematological problems.
- Detection of asthma, allergy and immunology problems.
- Detection of orthopedic problems.
- Detection and follow-up of gastrointestinal problems in infancy.
Traumatology and
Orthopedics
In Hospital Joya Playa del Carmen we offer our patients a highly qualified multidisciplinary team and cutting-edge technology for the care, diagnosis and comprehensive treatment of acute and chronic injuries of the musculoskeletal system.
Our service has emergency physicians available 24 hours a day for immediate emergency care, as well as specialists in Traumatology and Orthopedics, who are available 365 days a year. We are committed to offer a timely and high quality treatment, always accompanied by the human warmth that our patients deserve to ensure their welfare and speedy recovery.
Our specialists perform highly specialized surgical procedures in areas such as knee, shoulder, hip, elbow, hand, spine, foot and ankle. Including joint replacement surgeries and arthroscopic surgeries, among others.
We have the best specialized nursing team to provide comprehensive support to injured patients. In addition, we have state-of-the-art facilities that include a fully equipped minor procedures room, operating rooms with state-of-the-art technology, surgical tables designed for the optimal management of injuries and fractures, as well as a high-precision fluoroscopy service.
We also guarantee maximum safety for our patients by being prepared for any eventuality through our intensive care unit, ensuring immediate and specialized care at all times.
Intensive Care Unit
In Hospital Joya Playa del Carmen our concern is to preserve the integrity of each of our patients, we are prepared to face critical and emergency situations, with a fully equipped intensive care unit and adequate facilities for this type of care, operated by a great interdisciplinary team of specialists, ensuring the safety of our patients in the most crucial moments of health.
Our Intensive Care Unit operates 24/7, 365 days a year and we are prepared for the care of patients in critical situations, complying with filters in accordance with international guidelines for the prevention of infections, in addition to having cubicles and isolation units.
Comprehensive Care
for Women
At Hospital Joya Playa del Carmen we recognize and value the fundamental role of women in all areas of daily life: as pillar of the family, engine of economic development and agent of change in the workplace. Therefore, we are fully committed to their integral care and well-being.
We offer specialized and comprehensive care for the prevention, timely detection and treatment of specific ailments of women throughout all stages of their lives. Our multidisciplinary team focuses on guaranteeing high quality care, accompanied by the human warmth that characterizes us, ensuring an optimal integral recovery.
Among our services, we have:
- Preventive medical checkups.
- Awareness campaigns for early detection of diseases in women.
- Specialists in gynecology and obstetrics, oncogynecology, urogynecology, internal medicine, rheumatology.
- Comprehensive studies designed for an accurate diagnosis.
At Hospital Joya Playa del Carmen, we are committed to the health and well-being of women, accompanying them at every stage of their lives with a comprehensive and personalized approach.
Urology
At Hospital Joya Playa del Carmen we reaffirm our leadership in the health sector thanks to our quality care and commitment to continuous improvement in each of our processes. Our priority is to offer a dignified and humane service, supported by state-of-the-art technology and a highly trained medical team, dedicated to caring for men and women facing urological conditions that affect their health and quality of life.
Our Urology specialists stand out for the precision and modernity of the procedures they perform, constantly incorporating technological advances that allow for less invasive and more efficient surgical procedures. From the implementation of laser technologies to laparoscopic surgery, we revolutionize urological treatment to ensure the best results.
The medical team at Hospital Joya Playa del Carmen has extensive knowledge in these advanced techniques and focuses on identifying the most appropriate option for each patient, ensuring personalized, effective and committed to their wellbeing.
Clinic of
Medical Checkups
At Hospital Joya Playa del Carmen we understand that all diseases follow a natural evolution, so we focus on the importance of timely detection as a key tool to preserve the health of our patients. We offer a variety of medical checkups designed to respond to the specific needs of each individual, considering factors such as age, gender, lifestyle and work environment, with the objective of guaranteeing adequate and timely disease control.
Our team is committed to accompanying the patient at every stage of the process: from the request for the checkup, its scheduling and performance, to the interpretation and delivery of results. In addition, we provide a personalized follow-up to the diagnoses that may arise, ensuring a comprehensive and high quality care.
For those patients who require greater privacy and exclusivity, we have a VIP room, where we offer medical care in a reserved environment, designed to ensure discretion and comfort.
Types of checkups available:
o Executive business checkups: from basic to advanced, adapted to the age and needs of the patient.
o Checkups according to age groups.
o Medical checkups focused on common pathologies. o Urological checkups.
o Gynecological checkups. o Early detection of cancer.
o High performance checkups for athletes.
o Juvenile checkups.
o Children's checkups.
At Hospital Joya Playa del Carmen, we strive to offer comprehensive medical services with a preventive approach, always prioritizing the health, comfort and well-being of each of our patients. Children's checkups
Imaging
and Laboratory
Hospital Joya Playa del Carmen has an advanced Imaging department, designed to provide accurate and high quality diagnoses. This department is equipped with state-of-the-art technology, which allows us to offer reliable and efficient medical care.
Among the equipment and services available are:
o Angiograph.
o X-Ray Area.
o Portable X-Ray.
o Ultrasound.
o Mammography.
o Fluoroscope.
o Tomography up to 128 slices.
o Angiography.
o Interventional Radiology.
At Hospital Joya Playa del Carmen, our priority is to guarantee a timely and accurate diagnosis, backed by state-of-the-art technology and the commitment of our specialized medical team.
Blood Bank
Hospital Joya Marina Puerto Vallarta has a complete team of hematologists and laboratory chemists with state-of-the-art infrastructure and equipment for the handling of blood and blood products, to guarantee safe donations and transfusions for our patients 24 hours a day, 7 days a week.
Hyperbaric Chamber:
At Hospital Joya Playa del Carmen we continue to innovate to take care of your health in an integral way. In order to offer cutting-edge treatments, we have incorporated a Hyperbaric Chamber, an advanced medical method that uses pure oxygen at a higher pressure than atmospheric pressure to promote the recovery, wellness and quality of life of our patients.
Benefits of Hyperbaric Chamber treatment:
o Accelerates post-surgical and post-traumatic recovery.
o Alleviates chronic pain.
o Improves cognitive function and mental clarity.
o Promotes tissue regeneration and reduces inflammation.
o Promotes muscle recovery after physical exertion.
o Strengthens the immune system.
Hyperbaric chamber therapy is an excellent aid in the treatment of a variety of conditions, including:
o Trauma and sports injuries.
o Burns.
o Diabetic ulcers.
o Arthritis and joint pain.
o Traumatic brain injuries.
o Fibromyalgia.
o Neurodegenerative diseases such as Parkinson's and Alzheimer's.
o Chronic infections.
o Circulatory problems.
o Pulmonary barotrauma (related to diving).
o Skin problems.
At Hospital Joya Playa del Carmen, our medical team is committed to offering personalized care, based on the highest standards of quality and state-of-the-art technology, to guarantee the well-being of each patient.
Room
Hemodynamics
At Hospital Joya Playa del Carmen we are proud to offer excellent cardiac care services, backed by a team of highly trained professionals and state-of-the-art technology.
We have a modern hemodynamics room, designed to perform advanced studies of blood dynamics in structures such as arteries, veins and capillaries, which allows us to ensure accurate diagnoses and effective treatments.
We are prepared to provide timely care, either in emergencies or for preventive care, with the commitment to always offer a humane and close treatment.
Our specialized services include:
o Electrocardiograms.
o Stress tests.
o Continuous blood pressure monitoring.
o Echocardiograms.
o Procedures such as catheterization and pacemaker placement.
At Hospital Joya Playa del Carmen, our priority is your cardiovascular health, providing comprehensive solutions with the quality and warmth you deserve.
Labor Area
At Hospital Joya Playa del Carmen we know that the arrival of a baby is one of the most transcendental moments for a family. That is why we design a space that combines state-of-the-art technology and a team of certified specialists, as well as adequate facilities for childbirth, whether natural or by cesarean section...
We are prepared to make that special day, awaited by all, an unforgettable moment full of tranquility.
We have a Neonatal Intensive Care Unit equipped to attend to any medical complication immediately, with state-of-the-art equipment and constant monitoring by neonatology specialists.
Benefits for you
At Hospital Joya, we believe that prevention and access to quality services must be constant. That is why we share with you here the benefits in effect this month.
Typography is the art
Typography is the art and technique of arranging type to make written language legible.
Typography is the art
Typography is the art and technique of arranging type to make written language legible.
Typography is the art
Typography is the art and technique of arranging type to make written language legible.

Other Services.
Hospital Joya Playa del Carmen, offers comprehensive medical services and has adequate care areas to ensure the timely follow-up of each patient according to their needs.
BILINGUAL STAFF
TRANSPORT
OF PATIENTS*
PARKING
SUBWAY PARKING
OUTDOOR SPACES
CARE MODULE FOR INSURED PATIENTS
CONCIERGE
CAFETERIA
GROUND AMBULANCE
AND AREA
Address
Carretera Federal, P.º Tulum km. 2.5, Campestre, 77717 Playa del Carmen, Q.R.
Telephone numbers
URGENCIES (984) 206 3260
Admission: (984) 443 8829
Medical Offices (984) 320 8353
We are a hospital network that offers medical care of the highest quality, together we take care of the most valuable thing: Your health.
CONTACT
Riviera Nayarit
(322) 226 8181
Puerto Vallarta
(322) 226 1010
Guadalajara
(333) 268 0854
Querétaro
(442) 192 7989
San Miguel de Allende
(415) 152 5900
Cancun
(998) 234 0950
Playa del Carmen
(984) 443 8829
Torreon
Coming Soon